Looking for an easy way to manage repairs? Let PlanetRent do the hard work so you don’t have to.
From burst water pipes to power cuts, and boilers that pack up on the coldest night of the year, most buy-to-let landlords will tell you that keeping a property in good order is a continual challenge.
And while property maintenance is a headache at the best of times, emergency repairs can be a costly nightmare.
This is where PlanetRent can help. The automated property management platform handles all this remotely, taking away layers of unnecessary admin and frustration for all parties – and, crucially, saving you time and money.
PlanetRent’s platform connects all the parties involved in the repair of a property – be it the landlord, tenant or the contractor.
The company’s portals for tenants and contractors enable them to communicate directly with each other when a problem occurs, reducing the administrative burden on the landlord. They will even send contractors and tenants an explainer booklet which details how PlanetRent repair portal works – as well as reminders during their tenancy to remind them that they are automatically connected to contractors (where mapped by the landlord) to serve their needs.
It’s completely free so why not sign up today? All you need to do is:
1. Sign up to PlanetRent
2. Add your properties to the PlanetRent portal.
3. Add your preferred contractors for each of those properties.
Now, whenever a tenant logs an issue at a property, the relevant preferred contractor is automatically alerted. PlanetRent will even tell you if the contractor has not accepted the job within [ two ]* working hours, so you can find an alternative supplier. * your choice
With PlanetRent, tenants can view the real-time progress of their issue from when a contractor is appointed, to them being on-route, ordering parts and when the problem is fixed.
PlanetRent also invites residents to post photographs or videos of the damage to help diagnosis and give the contractor a fair chance to turn up with the right tools and maybe even relevant parts. Once the work is completed, tenants are invited to rate repairs. Any great ratings are automatically pushed onto the landlord’s website or social media channels.
PlanetRent isn’t just for DIY landlords. The platform also provides a new transparent way of working for landlords who use agents. A landlord then invites the letting agent for each property or multiple agents (if your properties are geographically dispersed), to PlanetRent. This gives the landlord surety that if they have preferred contractors, or say a boiler coverplan policy, that this will be used and the agent can still oversee all the maintenance and repair work that needs to be carried out, review the relationships with preferred contractors, and ensure that your tenants are satisfied. As a landlord you will get to know if your tenants are happy, as you can see their repair ratings, which in turn, helps you know your agent is doing a good job and/or may be a sign that you need to spend a bit updating or refurbishing the property.
PlanetRent also gives your agent access to marketing, deals, compliance and more – thereby raising standards and giving you as a landlord the peace of mind you need.
If you would like to find out more about how PlanetRent can support you and help make property maintenance hassle-free, please visit their website www.planetrent.co.uk