Can letting agencies insist that they 'protect' you?



New Member
My letting agency (well known) keeps writing to me every so often chasing up on various regulatory bits (gas safety etc) - very nice of them - but it irks me that they use phrases such as this:
'because of the legal safety requirements of having in place a valid xxx. please be aware that if we do not receive a response by xxx we will need to send in a contractor to complete this inspection in order to protect your position as a Landlord.'

I appreciate the reminder although I've my own google reminders and contractors who do this for me. But can they insist on 'protecting' my position as a Landlord?
I simply see it as them hoping we'll forget so that they can send their much more expensive contractors in. I pay for letting only service. Not management. No other estate agents have done this in the past and I've been a landlord over 20 years. Is this now a new legal thing?

Dora Wi

This is interesting. Have you tried asking them what they mean exactly by protecting your position as a Landlord? In the contract that you signed with them, what are the terms about them providing services to you?


New Member
Hi! A useful post that will help you learn more!